Permanent
Department: Quality, Planning and Analysis (462)
30 Adelaide Str, East
Toronto, Ontario, M5C 3G9
Canada
Number of Positions: 1
Job Description:
The Learning & Development Specialist is responsible for the training and onboarding of all new employees within Business Operations Transactions Services. The incumbent will support the Transactions Services teams through the design and development of high quality training material, as well as, implement any best practices based on the needs of the employees. Some key components of the program may include: industry/product information, transfer agency systems, operational procedures, FAQ’s and problem resolution. The Learning & Development Specialist will work closely with the division’s management team to track individual and group skill deficiencies and subsequent training needs. They will serve as a technical resource to others within the department and across the company in their areas of expertise, consult regularly with internal clients in support of client goals and initiatives, partner with their peers across divisions to leverage best practices and ensure collaboration of training requirements. The incumbent will support the Unit Managers on coaching sessions and identifying trending around knowledge gaps, functions, or system limitations. The incumbent will work closely with Human Resources on enhancing usage of Pace Partners.
Voir ou postuler: https://ifdsgroup.csod.com/ats/careersite/JobDetails.aspx?site=2&id=1164&source=Indeed
L’information se trouve aussi sur le groupe LinkedIn Technologie éducative (TÉLUQ) (https://www.linkedin.com/groups/3932631/jobs)